FAQ

<body topmargin=0 leftmargin=0 marginheight=0 marginwidth=0> <table cellpadding=0 cellspacing=0 border=0><tr> <td valign="top" colspan=2 height=90 BGCOLOR="#336666" TEXT="#080000" background="043b85a3.jpg"> <div> <FONT SIZE="3" COLOR="#FFFFFF" FACE="Georgia" ><B> </B></FONT><A HREF="index.htm" TARGET="_top" TITLE="University Medical Group"><FONT COLOR="#FFFFFF"><B>H</B></FONT></A><A HREF="index.htm" TARGET="_top" TITLE="University Medical Group"><FONT COLOR="#FFFFFF"><B>ome</B></FONT></A></div> <div> <A HREF="helpful_links.htm" TARGET="_top" TITLE="Helpful Links"><FONT COLOR="#FFFFFF">Helpful Links</FONT></A>   |   <B>FAQ</B>   |   <A HREF="contact_us.htm" TARGET="_top" TITLE="Contact Us"><FONT COLOR="#FFFFFF">Contact Us</FONT></A></div> <div> </div> </td> </tr><tr> <td valign="top" width=250 BGCOLOR="#336666" TEXT="#080000" background="044fab83.jpg"> <bR> <div> <I><B><U>Quick Links</U></B></I></div> <div> <A HREF="about_us_location.htm" TARGET="_top" TITLE="About UMG">Location</A></div> <div> <A HREF="more_information_job_opportunities.htm" TARGET="_top" TITLE="More Information">Job Opportunities</A></div> <div> <A HREF="more_information_educational_opportunities.htm" TARGET="_top" TITLE="More Information">Educational Opportunities</A></div> <bR> <div> <I><B><U>Request</U></B></I></div> <div> <A HREF="appointment_request.htm" TARGET="_top" TITLE="Appointment Request">Appointment Request</A></div> <bR> <div> <I><B><U>Forms</U></B></I></div> <div> <A HREF="http://www.umg.com\NewPatReg01.pdf" TARGET="_top" TITLE="http://www.umg.com\NewPatReg01.pdf">New Patient Registration</A></div> <div> <A HREF="http://www.umg.com\umgeapp.pdf" TARGET="_top" TITLE="http://www.umg.com\umgeapp.pdf">UMG Employment Application</A></div> <bR> </td> <td valign="top" height=390 width="100%" BGCOLOR="#FFFFFF" TEXT="#080000" background="04207073.jpg"> <div> <B>FAQ</B></div> <div> <B><U>General Questions:</U></B></div> <bR> <div> <B>Where are you located?</B></div> <div> <B>    </B>- We are located in Durant, OK. For address and directions, click <A HREF="about_us_location.htm" TARGET="_top" TITLE="About UMG">HERE</A>.</div> <bR> <div> <B>How can I get in contact with you?</B></div> <div>    - You can contact our offices by phone, fax or stopping by.  Our contact information can be found <A HREF="contact_us.htm" TARGET="_top" TITLE="Contact Us">HERE</A><A HREF="contact_us.htm" TARGET="_top" TITLE="Contact Us">.</A></div> <bR> <div> <B>How many doctors do you have in your clinic?</B></div> <div>     - We currently have 9 physician and 2 physician's assistants at our clinic. For more information on our Providers, click <A HREF="umg_physicians.htm" TARGET="_top" TITLE="UMG Physicians">HERE</A>.</div> <bR> <bR> <div> <B><U>Electronic Health Record Questions:</U></B></div> <bR> <div> <B>Why is my doctor putting all my information into a computer?</B></div> <div>      <FONT SIZE="3" COLOR="#000000" FACE="Georgia" >- We are currently implementing a new Electronic Health Record system in which all patient information</FONT></div> <div>          will be stored digitally now instead of on paper. Click <A HREF="ehr_information.htm" TARGET="_top" TITLE="EHR Information">HERE</A> for more information.</div> <bR> <div> <B>Why is the nurse asking me a bunch of medical history questions if it is all already in my chart?</B></div> <div>     <FONT SIZE="3" COLOR="#000000" FACE="Georgia" > -With the implementation of our new EHR system, each patient is new to the system. So for your first few</FONT></div> <div>        visits with your doctor, the nurse is trying to get your history into the electronic system. Your medical history</div> <div>        has not been lost! The process to scan in paper charts into the system is very time-consuming and we </div> <div>        appreciate your patience with us while we integrate the EHR system into our clinic's workflow.</div> <bR> <div> <B>I've been a patient here for years. Why are you needing all my information all over again?</B></div> <div>      <FONT SIZE="3" COLOR="#000000" FACE="Georgia" >- With the implementation of our new EHR system, each patient is new to the system. While you may have</FONT></div> <div>         been seeing a doctor at our clinic for years, we want to ensure we have each of our patients entered into the</div> <div>         new system with the most up-to-date and correct information.</div> <bR> <div> <B>How safe are my medical records with this new EHR system?</B></div> <div>     <FONT SIZE="3" COLOR="#000000" FACE="Georgia" > - Our network is protected with the latest version of IT security. All data is backed-up daily. We ensure that</FONT></div> <div>         we are securing all data in our EHR system and complying with all HIPAA requirements.</div> <bR> <bR> <bR> <bR> <bR> <bR> <bR> <bR> <bR> <bR> <bR> <bR> <bR> <bR> <div>  </div> </td> </tr></table></body>